Troubleshooting A Digital Piano

Troubleshooting A Digital Piano

To keep an acoustic piano operational and producing optimal sound, maintenance and regular tunings are required. For digital pianos, the same level of maintenance is not required. Think of your digital piano in a similar manner to your computer; because its electronic, it doesn’t need a lot of basic care to run properly.Troubleshooting A Digital Piano

That said, a digital piano still has moving parts. And on occasion, troubleshooting may be needed to fix small problems that may arise through normal course of wear and tear. Here are a few tips to try when you run into issues while playing your digital piano.

Sticking, Jammed or Broken Keys

The biggest potential problem with a digital piano comes from its largest moving pieces: the keys. Sticky keys can be a problem for both digital and acoustic pianos because over time, dirt, dust, and other debris can get trapped between the gaps. Since a digital keyboard runs on circuitry, moisture can also be a problem. While humidity from the surrounding area can and will cause a key to jam, spilled liquids will present an even bigger problem. Which is why its important to keep all forms of liquid – drinks, plants, etc – away from the piano itself.

When keys become jammed or broken, they are fairly easy to replace. If you have jammed or unresponsive keys, notes that do not play, volume control issues, or other non-working parts, it is more than likely a circuit issue and a new contact board will be needed. If your piano is still under warranty, its best to let the manufacturer work with the piano as any tinkering can null and void the warranty.

Power Problems

Digital pianos run in one of two manners: batteries or an electrical source. If your digital piano runs on batteries, check your battery pack first. Battery packs should be fully charged regularly to keep the piano working throughout your playing session. If your digital piano runs on electricity, start by verifying the electrical cord is firmly in place. If power is generating through the circuit, a short circuit could have occurred to the power system, and the only way to have it fixed is to assess the damage through a reputable repair shop.

Software Issues

A digital piano runs in a similar manner to your computer. If you notice the system freezing, or the piano seems to lock up from time to time, it is likely that the software is to blame. Factory reset buttons on the piano will help restore a piano to working condition. Locate this feature by checking with the user manual. Please note that the reset button will bring your digital piano back to its original operating state. Any data you have stored within your piano has the potential of being lost, so regular backups should be made to decrease the likelihood of losing your work.

Is It Worth Repairing My Piano?

Is It Worth Repairing My Piano?

“I have an old piano handed down to me from my parents. I haven’t played since I was a kid, but now that I’m nearing retirement I’m thinking of picking it up again. It’s been in storage for years, so I know it will need a little work before I can bring it into my home and play it. I know after a little research that the piano market isn’t what it used to be. Should I spend the money to repair my piano? Should I just buy a used one?”

Great question; it’s actually one of our most popular.Is It Worth Repairing My Piano?

A lot of people have old pianos handed down from parents, grandparents, or other relatives and at some point decide they would love to pick up piano playing again. The only thing is if you’ve ever played a piano that’s sat for years with no repair and no maintenance, you’ll quickly discover it doesn’t play quite the way you would like it to. The notes sound a little tinny. The scales seem to be a little off.

A piano is a living, breathing instrument made up of wood, wire, and other materials that gradually break down even in the best of conditions. And as those changes occur, a trained technician knows what to look for, how to correct the problem, and how to bring it back to proper working condition.

But when something breaks down and it isn’t repaired, the deterioration continues to occur. Over time, small problems can become big problems, requiring more work to bring it up to par.

One of the things you mentioned is buying a used instead of repairing your own. That’s an option, but only if you know where the used piano has been. If you purchase a used piano from a friend or from an ad on the Internet, your chances of purchasing a piano in worse condition than the one you own is likely. After all, you know where your piano has been for years; you have no idea where the one you are buying has sat. If you buy from a reputable dealer, you will know its in the best playing condition possible. Anything else may give you more headache than enjoyment.

The second question you asked was whether it was worth repairing your piano. Without knowing the brand or seeing the piano, its difficult to say. But in most cases, repairing a piano to playing condition is a doable option. Does it have sentimental value? If it sat in your grandmothers and parents home for years, it may be an antique you will treasure for years to come. And if it’s a well-known brand, it may actually increase in value and hold its investment by making the repairs necessary to bring it back to playing condition.

If you would like to find out more, the best way to move forward is to have one of our technicians see the piano and help you make the final decision.

Easy Ways To Change Your Piano’s Tone

Easy Ways To Change Your Piano’s Tone

Have you ever listened to a piano in a grand concert hall, impressed with its overall sound? Then you return to your home, play the same song, and wonder what happened to the quality of the music?

Your piano’s tone depends on a variety of things. A piano will have a bright tone if it has many upper partials; a subdued tone if it lacks. If it is placed on a hard surface, it will reflect the sound; a soft surface will absorb it.Easy Ways To Change Your Piano’s Tone

Just by changing the position and location of your piano, you can adjust the sound your piano produces. Hardwood floors, tile floors, carpeting, high ceilings, hard walls, glass windows, upholstered furniture, drapery, even people will all change the acoustical conditions of the room, and thus impact the sound being produced.

If you prefer a bright sound, a room with hard surfaces will help you create an incisive sound. If you prefer a more subdued tone, add softer elements to help absorb the sound.

For a bright tone:

  • Open the lid of your grand piano. The strings will reflect the sound outward, and amplify it into the room. The lid should open into the room, not into a wall.
  • Draperies should be kept at a minimum. If you choose to cover your windows, choose freeflowing, unlined drapery that will help produce a richer sound. One caveat: if your room has lots of windows, make sure sunlight doesn’t stream onto the piano, which can cause it to go out of tune in a much faster timeframe.
  • Use light fabrics for your decorating. Avoid velvets and brocades and choose cottons and satins instead.
  • Replace carpeting with wood or tile.
  • Remove acoustical or textured ceilings.

For a subdued tone:

  • Close the lid on the grand piano, or use the half stick.
  • Use acrylic caster cups on the piano legs to isolate the piano from the flooring, to prevent the floor from acting as a soundboard.
  • Use soft wall treatments, such as cork, and make sure all doors and windows are properly sealed.
  • Use heavier drapery.
  • Select heavier upholstered furniture.
  • Install wall to wall carpeting.

When you work to change the tone being produced by your piano, don’t forget to have a technician voice your piano when your redesign is completed. A revoicing will help further create the tone you are looking for.

My Piano’s Soundboard Is Cracked … Now What?

My Piano’s Soundboard Is Cracked … Now What?

A piano’s soundboard is one of the most important pieces on a piano.

If you open up the lid of either your upright or grand piano and look down, you will see a shiny piece of wood that runs the down the back or the bottom of the instrument. This is the soundboard.My Piano’s Soundboard Is Cracked … Now What?

The soundboard is what allows the piano to project its sound. It’s the part of the piano that turns the vibration of the strings into sound. When the strings are struck by the hammers, the soundboard takes the vibrations from the strings and amplifies them in order to project the sound outward.

Soundboards are constructed with four or five pieces of thick wood glued together and attached to the back or bottom of the piano. The pin block and iron plate are then mounted on top of the soundboard, and the piano is strung. In order to achieve perfect balance, and thus perfect sound, is to ensure the quality of the soundboard  is void of any imperfections that may have a negative effect on the quality of the sound.

So what happens when the soundboard cracks?

Nearly all soundboards will crack at some point over the life of the piano. Small cracks, especially cracks that form along the seams where the wood pieces are joined together, occur in most cases due to age. A piano will go through many changes as weather and seasonal changes bring in cold and warmth, dryness and humidity. It will be impacted by consistent playing, and the vibration that occurs from creating music.

However, a crack becomes a problem when the crack deepens, and you begin to notice a rattle or buzz whenever the piano is played. If caught early, it can sometimes be repaired using wood wedges and screws to prevent the extraneous noise. A piano restoration expert can usually make the repair quickly with effective results.

Yet when the crack deepens and the soundboard has more extensive damage, the only way the sound can be preserved is to remove the soundboard from the piano and replace it with one that closely mimics the original construction.

Have additional questions about the quality of your piano? Ready to have it restored to improve the quality of the music it creates? One of our professional restoration experts can help you choose the right path for you.

What Is A Pitch Raise?

What Is A Pitch Raise?

How long has it been since you hired a technician to tune your piano?

Something happens to a piano when it is left untouched, untuned for a long period of time. With every year that passes, the pitch of your piano drops further and further from where it should be.What Is A Pitch Raise?

Overall, as a piano sits and absorbs the elements from the surrounding area, it will in general go flat in the colder winter months, than rise up in the summer, though in most cases the movement isn’t proportional. If this process continues time after time, it will be the job of the technician to bring it back into tune. And if and when you decide to tune it, it becomes more difficult for a piano tuner to pull it back up to its proper tension levels.

The piano contains over 200 strings, all that need to be adjusted during tuning. As a technician raises the tension of each string, it puts a lot of strain on the piano’s structure. It’s impossible to make a large jump and have a stable tuning in one pass. So the technician must spend the time raising each of the strings up to their average tension levels, then move forward once again to accurately bring it into tune. This is called a pitch raise.

The process continues until the piano is deemed to be in tune.

Also keep in mind that when a piano goes through this much adjustment at one setting, the likelihood of it moving back out of tune increases as well. It is recommended to have the piano tuned again within a six month period of time to help keep the tension level of the strings more stable.

Once a piano is back in tune, a regular tuning schedule (every six months to one year) will prevent the need for a pitch raise in the future. Like many things, regular maintenance will keep your piano in the best possible performance level.

Why Tuning Your Own Piano Is A Bad Idea

Why Tuning Your Own Piano Is A Bad Idea

It probably started with a note or two playing off key. Or maybe a single octave doesn’t sound right with the others.

You know the only way to bring it back into key is to have your piano tuned. But do you want to go through the hassle of bringing someone in? Finding the right person for the job, waiting for them to come into your home, and paying for it might not be on your list of to do’s. Maybe you should try it yourself.Why Tuning Your Own Piano Is A Bad Idea

Or should you?

Tuning your own piano is a bad idea for many reasons. And in some cases can do more harm then good.

Tuning experience on other instruments isn’t the same

Maybe you have experience tuning a guitar. It can’t be that much different, can it? Actually, it can. Each piano is unique, and is tuned based on the temperament of the piano. They have different gauges and string lengths, and therefore what sounds great on one piano may not work on the next. A professional uses sophisticated software, as well as aural tests that will help calculate how to tune the temperament of each piano he or she works on.

Tuning stability

A piano’s tuning pin must be set and secured by the tuner. A tuner will move the pin as much as is necessary to achieve the right pitch. Only then will they secure it to make sure it stays put. If its not done correctly, one aggressive song will cause the note to pop back out of tune. Its one of the last things a professional piano tuner will master, and takes most tuners many, many piano tunings to understand.

Strings breaking

Depending on the age of the piano, piano wire can become brittle and be easily broken. If the string is adjusted too far sharp, it may snap. String replacement is another skill that takes practice to develop. A professional tuner will have the appropriate tools and skills to fix or replace the piano wire if it should break during tuning.

Timing

If you talk with a piano tuner, they will tell you their first try at tuning took them four, six, even eight hours or more to bring a piano back into tune. And in some cases it wasn’t a perfect job. After years on the job and hundreds of tunings later, many tuners can perform the function in an hour or two. Tuning takes a good ear, and over time your hearing precision becomes more difficult to concentrate on. Especially when you don’t do it on a regular basis.

Rebuilding A Steinway Does It Have To Have Steinway Parts

Rebuilding A Steinway Does It Have To Have Steinway Parts

What do you do if you have an old Steinway piano filled with meaning, but it simply doesn’t play the way it used to? Rebuild it of course.

Rebuilding a piano is common practice in today’s world. Some of the best pianos in the world we’re made years ago. And through age and playing, they may need a little bit of work to continue being in peak condition. If you have a highly regarded, well made piano, why replace it when a little bit of work can have it in mint condition?rebuilding-a-steinway-does-it-have-to-have-steinway-parts

And in many cases, a top piano can have more value for resale than a new piano from today. Piano’s have history, that’s part of their desire. But rebuilding a piano can leave you filled with questions if you’ve never gone through the process before.

If you rebuild a Steinway piano, will it still be a Steinway?
This is one of the most frequent questions we receive. After all, a Steinway piano was originally created in house using parts and manufacturing processes exclusive to Steinway. If you use anything other that Steinway parts, is it still a Steinway?

The answer is yes. If you go with a reputable rebuilder, his first goal will be to repair your piano so it is in top playing condition. He won’t cut corners or use parts that will undermine the playability of the instrument. If Steinway parts are the best for the fix, they will be used. But in some cases, especially with older pianos, Steinway parts may not be available. In which case the most important thing is to use the best part for the repair.

Is there such a thing as imitation parts?
A Steinway piano has over 12,000 parts. A reputable rebuilder knows that to keep a piano in top condition, using the parts already there can be the best. If they are repairable, by all means use the existing parts.

But in some cases, a part is beyond repair. In order to be playable, it has to be replaced. But a part isn’t automatically inferior just because it doesn’t have “a name” on it. In all cases, the most important part of rebuilding is making sure everything fits and reacts perfectly together.

Do all parts need to be replaced?
Not always. Old hinges and hardware aren’t always broken or non-working. They simply have dulled with age. Polishing them up can make them look like new again. And because they were original to the piano, nothing will fit better on your piano. Besides, in order to be environmentally friendly, why throw away something that still works and can be made to look as good as new?

Have additional questions about rebuilding your Steinway? Give us a call or stop by today.

How To Free Sticking Piano Keys

How To Free Sticking Piano Keys

If you have a piano, and have played for any length of time, chances are you’ve experienced sticking piano keys. They play fine, until one day you press down a key and its sluggish, and simply won’t make a sound. There are a lot of reasons this can happen, including:

  • Jamming partsHow To Free Sticking Piano Keys
  • Broken action
  • Food or other particles between the keys
  • Warped keys rubbing together
  • Broken keys
  • Excessive moisture

One of the most common reasons a key will stick, causing a note to not make a sound when pressed, is moisture within the action. A key is guided in its up and down motion by two metal pins, a balance pin and a guide pin. Both pins are extended up into the key channels through a thin felt bushing cloth.

The guide pin can be the problem, especially if the piano resides in humid conditions. Even a small amount of moisture trapped in the bushing can cause the felt to swell, and cause it to grip the pin too tightly. The result is a sticking key, or a key that fails to return to its normal position after being depressed. This is also a frequent problem with new pianos, as the bushings are made to fit tightly, and it may take time to allow the felt to wear down and compress. The pin can be freed by working the pin through the bushing a few times in order to open up the space. Work the key up and down using moderate pressure to compress the felt bushing.

Another easy to fix problem, especially with new pianos, is an out of position keyslip. The keyslip is a thin strip of wood located in front of the keys. The distance between the keys and the keyslip is an eighth of an inch or less. If moisture or swelling impacts the keyslip, it can easily rub against the keys, causing them to stick. Sometimes you can gently work the keyslip back into position with your fingertips, pulling towards you. If the keyslip is warped, it may need replacing.

If the problem isn’t easily fixed, and you continue to have problems with sticking, its time to call in a reputable tuner to fix your keys and bring them back to playing condition.

How Often Should I Replace Piano Strings

How Often Should I Replace Piano Strings

“I’ve never owned a piano before, but am now looking at one for my young daughter who would like to play. Depending on which one we get, how often will I have to replace the piano strings? Is there a difference between getting an old piano or a new one?”

The average modern piano that is in use in most houses across America today have over 230 strings with a combined tension of 15 to 20 tons. And if you upgrade and move into the concert grand pianos, the combined string tension will be up to 30 tons or more.How Often Should I Replace Piano Strings

With that much tension, you could assume that strings would easily break, needing repair on a frequent basis. That’s not necessarily true.

When a manufacturer builds a piano, his main area of focus is on the scale design, which refers to the calculations made to determine the pitch, diameter, length, and the tension of each wire. A good piano will have a better scale design, which means the engineers within the manufacturer spent the time constructing the piano in such a way that it plays at a superior level. They test, do more calculations, construct and test again until the ideal sound is achieved.

If you look at the wires within your piano, you’ll discover that more than one wire is used to produce each note. For the bass notes, one or two wires may be used, while the higher notes will have three. The wires used for each note helps determine the volume of the sound. A large bass string will produce more volume than a smaller plain wire. The volume is balanced by increasing the number of strings for treble notes, and fewer for the larger, fuller notes in the bass section.

Occasionally a wire may break and will need to be replaced. Piano strings can break for a variety of reasons.

  • In most cases, a string becomes rusty, weakens and breaks.
  • The string may become kinked or bent over time.
  • The string may be defective.
  • Strings can become brittle over time.
  • They are used extensively and simply wear out.

When a string breaks, there are several options.

In some cases, a broken string can be repaired by splicing in a short piece of new wire into the existing wire. The advantage is by using the old wire, it will better match the tonal quality of the surrounding strings.

In some cases, the broken string can be replaced by new wire. Piano wire comes in different sizes and types, so its important to choose a gauge wire that matches the one being replaced.

And in some cases, for an older piano, it may be best to restring the entire piano. If strings break on a consistent basis, or rust is prominent throughout the strings, it may be better to bring new life to your piano and provide it with a complete restringing.

Piano Tuning: Fact or Fiction?

Piano Tuning: Fact or Fiction?

If you are new to the world of playing the piano, the entire process can be a little overwhelming. Much has been written on how to buy a piano, are new or used pianos better, and what the impacts are of not purchasing a quality piano. But what about maintenance?

Owning a piano is for the long haul. If you are going to play it regularly year after year, your piano will require maintenance. But what does that mean? Can you do it yourself? Are people just trying to make money off the maintenance process, or is there really something to be said for hiring a professional to help you with your piano tuning process?Piano Tuning: Fact or Fiction?

A piano is constructed from 80 percent wood products, and withstands about 20 tons of pressure on an ongoing basis. Many things can impact that relationship – humidity, temperature, movement, and even standing alone over time with no movement at all.

A piano is a living breathing thing. As it changes, even minutely, it will change the tension, and therefore the playability of your piano.

When a piano tuner comes into your home, it may be confusing to watch what he’s doing. After all, he sits down and hits a few notes over and over again, while tinkering around on the inside of your piano. He sits there for an hour or two, and hands you a bill. In some cases his work is complete and will hold you for a few months. In other cases he may have additional recommendations for repair work required to bring your piano into full adjustment.

In either case, it is his responsibility to make sure you understand the process. It is your responsibility to ask questions and learn all you can about the process.

A tuner provides minor and major repairs, adjustments, will regulate the action, voice the hammers, and make recommendations to optimize the functionality of your instrument. This isn’t a process that is learned quickly. A good piano tuner will have thousands of hours in at piano tuning to develop the knowledge needed to understand what he is doing.

It can’t be learned from watching a video online, or reading a book over a weekend. It takes practice. It requires on the job training to learn to “hear” where problems exist, and what is required in order to bring it to the optimal working condition.

Is piano tuning a necessary part of regular maintenance? Only if you wish for your piano to be at its peak performance level whenever you desire to play. To schedule your routine piano tuning appointment, give us a call today.