Dear Mr.Coltharp, Just wanted touch base and tell you that it was truely a pleasure to purchase my piano. I felt very at ease with no pressure in my purchase of my Pramberger piano. I appreciatte your time ,and effort in showing me about the process of making the piano. It was truely helpful in me choosing the piano that was right for me. I would also like to tell you that the delivery ,and set-up was done in a very professional way. Its truely a breath of fresh air to still see a bussiness that remembers what customer service is. yours truly,

Vincent Kelley