I am happy to write this letter on your behalf. We have enjoyed a very special professional relationship for well over 30 years-getting close to 40 years. You have taken care of pianos for us in many different locations, including at The Peabody Hotel, as well as in my private home and offices, and other hotels that we previously had. Your professionalism is superb. Your devotion to your field of expertise is outstanding, and the quality of your work is absolutely excellent. It is my pleasure to make this statement freely and with enthusiasm. lfthere is anything more I can do for you in this connection, please let me know. Very truly yours,